Last updated: 10/27/2026
Introduction
Mendr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mental health and emotional wellbeing application.
Information We Collect
Personal Information
- Account information (name, email, age, location)
- Journal entries and personal reflections
- Mood check-ins and emotional state data
- Progress tracking and goal information
- Exercise and activity completion data
Automatically Collected Information
- Usage data and app interactions
- Device information and analytics
- Session timestamps and duration
How We Use Your Information
We use your information to:
- Provide personalized mental health support and content recommendations
- Track your emotional wellbeing and progress over time
- Analyze patterns to improve your healing journey
- Detect crisis signals and provide appropriate resources
- Improve our services and develop new features
- Contribute anonymized insights to psychological research (with your consent)
AI Analysis
We use AI to analyze your journal entries, mood patterns, and progress to provide personalized insights and recommendations. All AI processing is done securely, and your personal information is never used to train public AI models.
Data Security
We take your data security seriously:
- All data is encrypted in transit and at rest
- Access to personal data is strictly limited and monitored
- Regular security audits and updates
- Industry-standard authentication and authorization
Crisis Detection
For your safety, our system may analyze your entries for crisis signals. If detected, we will prominently display crisis resources and helplines.
Data Sharing
We do NOT sell your personal data. We may share limited information with:
- Service Providers: Third-party services that help us operate the app (e.g., hosting, analytics)
- Research: Anonymized, aggregated data for psychological research (only with your explicit consent)
- Legal Requirements: When required by law or to protect safety
Your Rights
You have the right to:
- Access your personal data
- Export your data in a portable format
- Request deletion of your data
- Opt out of anonymized research contributions
- Update or correct your information
To exercise these rights, visit your Settings page.
Data Retention
We retain your data for as long as your account is active. If you delete your account or request data deletion, we will permanently delete your personal data within 30 days.
Children's Privacy
Mendr is intended for users aged 18 and above. We do not knowingly collect information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at privacy@mendr.app